Terms & Conditions
All orders received are subject to acceptance by Make Life Sweeter and we reserve the right to reject any order without giving reasons. No contract to supply goods or services to you will come into existence unless we dispatch goods to the purchaser or otherwise communicate to the purchaser our acceptance of an order.
Orders can be cancelled up to the day of despatch, when a full refund will be credited.
Before placing your order, you should read the Terms & Conditions. Please tick the box to confirm you have done this.
Confirmation of online order
Once your order has been placed, the summary order details will be displayed and a confirmation email will be sent to you. Please check your spam folder if you haven’t received an email within 5 minutes.
Please contact Customer Services if you would like further information about an order. The best method of contact is by email to firstname.lastname@example.org
Delivery information and costs
• Faringdon Town: delivery is free.
• Villages local to Faringdon: delivery is £1.50.
• UK post delivery: Delivery by post is via Hermes, at £3.80 per pouch.
If you are not sure whether your postcode is eligible for local or free delivery please contact us by email email@example.com
We accept payment online by Visa, MasterCard, Maestro, American Express, Google Pay, Apple Pay.
We do not disclose buyers or recipients information to third parties, without their prior permission. We do not telephone private customers unless we need information on their order.
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this GOOGLE PAGE.
Reservation of Title
All goods remain the property of Make Life Sweeter until they have been paid for in full.
You can be confident when you enter ‘My Account’ with your email address and password, that all your information in the Checkout and Payment area will be fully encrypted. All data sent to our server and the data returned to you is encrypted to prevent unauthorized persons viewing your details.
If your product is temporarily out of stock we will let you know how long it will be before it’s available with the option to choose an alternative or cancel your order. If you want to wait for your chosen item then we will hold your order until it can be sent in its entirety.